Effective Communication & Personal Assistance 

Our staff are patient, respectful, and use clear language. For individuals with hearing impairments, we communicate using basic sign language, using written notes or text-based communication methods. For those with visual impairments, we describe surroundings, actions, and people verbally to help them navigate their environment. 

Personal Hygiene & Medication Management

We can assist with personal hygiene routines, including bathing, grooming, and dressing, as needed, while ensuring comfort and dignity throughout. We can also manage medication schedules, ensuring that the individual takes the right medication at the correct dosage and time, using tactile markers for those with visual impairments. 

Meal Preparation & Social Interaction

We provide personal assistance for cooking or eating, while considering specific dietary preferences and restrictions. Encouraging socialisation and inclusion within the community, we motivate participation in group activities and connect with support groups specialising in sensory impairments.

Emotional Support & Independence Encouragement 

We understand living with sensory impairments can be challenging. Our understanding and empathetic staff offer emotional support that encourages independence and self-advocacy in daily activities and decision-making to boost confidence and self-esteem.

Orientation Training & Regular Check-Ups

We provide orientation and mobility training from certified instructors to teach impaired individuals how to navigate their environment safely and confidently. We also encourage regular health check-ups and eye or ear examinations to monitor any changes so we can address them promptly.